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 If we have a complaint after shipment, what should we do?

Please contact us as soon as possible after receiving the goods. As a common reference, many suppliers handle formal claims within 30 days of receipt.

To speed up resolution, prepare photos/videos, batch number/COA, and application details and mixing procedure.

If we have technical questions after shipment, what should we do?

Contact our team for technical support (grade selection, dosage optimization, troubleshooting, and reformulation advice).

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